Provider resources
Liberty has administered the Los Angeles Prepaid Health Plan (LA PHP) program since 2005. We have a network of about 1,175 unique providers or 2,721 points of access (general dentists and specialists) servicing over 500,000 members in Los Angeles County.
Liberty now pays higher reimbursements in the Managed Care Program as well as the Denti-Cal Program. For more information on the fee schedule or how to enroll in our network, please complete our provider interest form or contact our network manager at 800-268-9012.
We sincerely appreciate and value our relationship with our network providers in servicing this population and providing them the highest quality of oral health care.
California Emergency Preparedness
APL 25-005: SOUTHERN CALIFORNIA FIRES AND FLEXIBILITIES TO IMPACTED PROVIDERS
A message from Liberty Dental Plan ("Liberty") to Providers in Los Angeles and Ventura Counties who were displaced by the Palisades and/or Eaton wildfires:
1. Liberty has extended the duration of existing prior authorizations by 180 calendar days so providers can focus on providing care to enrollees rather than having to re-request prior authorization for previously authorized services.
2. Liberty has extended the minimum timeframes (minimum 365 days) for contracted and non-contracted providers to submit claims under California Code of Regulations, title 28, section 1300.71.
3. If Liberty believes that we overpaid a claim, we will extend the minimum time for a provider to dispute an overpayment from 30 working days to 180 calendar days.
4. For a period of at least 6 months from the date of APL 25-005, Liberty allows displaced providers to deliver care from appropriate alternative settings, such as mobile clinics or temporary locations.
If you have any questions, please contact Liberty toll-free at 877-864-7811.